If you had a classic British car around you know how hard it is find any replacement parts in the US as it usually it means importing the expensive parts from the UK. However, two British car enthusiasts from Michigan, Brian Thornton and Keith Leigh-Monstevens, have made it easier for you as they have established Heritage Spares, a distributor for North America of AP Braking (used to be known as AP Lockheed) breaks and clutch replacement parts.

“By reintroducing genuine AP brake and clutch replacement parts to the U.S. and Canada, we are providing the British car enthusiast with the optimal maintenance or restoration solution – the ability to fit factory specified, original equipment replacement parts to their cars,” said Brian Thornton, president and vice president of sales and marketing for Heritage Spares.

The following parts are available:

Heritage Spares customers will have access to: front and rear brake drums; calipers; remote and direct acting servos; single and tandem master cylinders; brake valves; repair kits; brake hoses; wheel cylinders; clutch master cylinders; clutch slave cylinders; clutch hoses; and clutch dampers. The parts will be applicable to models spanning the 1940s, 1950s, 1960s and 1970s for several of England’s classic brands, including: Austin; Austin-Healey; BMC; Jaguar; Land Rover; Mini; MG; Morgan; Morris; Riley; and Triumph.

If you have any doubts to their credibility as British car experts from North America, then it would be wise to know that Leigh-Monstevens spent 40 years in AP companies, including AP Braking as its chief engineer. Know that you are dealing with people who live and breath British cars.

Press Release

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Jaguar and Land Rover were each recognized today for their leading ownership experience in Strategic Vision Inc.’s (SVI) Total Quality Index(TM) (TQI). This recognition for both brands demonstrates Jaguar Land Rover’s commitment to producing vehicles that buyers judge high in perceived quality and emotional delight.

The Total Quality Index(TM) is a complete measure of the total ownership experience. Buyers are asked to rate all aspects of their buying, owning and driving experience. This accounts for a wide variety of aspects, including customers’ commitment to, advocacy and vehicle loyalty.

The Jaguar and Land Rover brands rated first and second place, respectively, for the $30,000+ category, with Jaguar also being recognized as the most-improved brand among all competitors. Range Rover scored a first place finish in the Luxury Utility segment and notably, many other models across both brands scored very well in their segments.

“For Jaguar and Land Rover to rank as leaders in Total Quality is validation that we offer an exemplary entire ownership experience, from the vehicles’ quality and performance, to the buying and ownership experience,” says Gary Temple, President, Jaguar Land Rover North America, LLC. “This recognition highlights the enormous passion and pride our employees, dealers and customers have for Jaguar and Land Rover vehicles.”

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AskPatty.com, Inc. announced the launch of their all new version 3.0 Certified Female Friendly Interactive Training Center for automotive retailers to effectively deliver interactive online training on how to attract, sell, retain and increase loyalty with women.

Visit a demo of the AskPatty.com Certified Female Friendly virtual interactive training here: http://www.certifiedfemalefriendly.com

The new online training was developed to provide new and used car dealerships, tire dealers, collision centers, franchised and independent repair shops and service centers with the more cost effective solution to train the entire staff. The new platform provides an opportunity for automotive retailers to train a larger percentage of their staff which has proven to be an advantage for both sales and service.

“Our goal is to provide training for automotive retail locations that is beneficial to the entire staff to help women have a great experience with all aspects of the car buying and automotive ownership experience. By utilizing this web based platform we can deliver timely video training along with testing to provide the participants with the necessary tools to increase sales and customer satisfaction with women,” according to Jody DeVere, Founder and CEO of AskPatty.com.

Certified Female Friendly helps automotive organizations build, develop and maintain a high-performance workforce aimed at improving communication with women by offering online interactive training that transforms workforce performance management into an ongoing, dynamic process.

The new Certified Female Friendly online interactive training design and functionality are another industry first from AskPatty.com; the company, which initially developed the most comprehensive solution available to automotive retailers for engaging, selling and retaining women customers.

Automotive retailers can sign up to get Certified Female Friendly here

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