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Understanding And Avoiding Car Insurance Fraud

Posted by: Auto Buff  /  Category: Car Insurance, Car Maintenance Tips

Car insurance insurance fraud and fraudulent claims end up costing everyone more money. The cost of those excessive or dishonest claims get put back onto the rest of us – the consumers. In the heat and shock of an accident, many of us can make simple mistakes that cost us a lot when it comes to getting the claim that we deserve. This is unfortunate but true. You should consider this when you are involved with your insurance and you see suspicious activities. Here are some tips and advice.

Call your car insurance company right away. Your insurance company will most probably offer assistance at the scene of an accident. Dishonest tactics may get you into trouble or may have impact on your claim. By contacting your insurance company immediately at the scene of the accident, they should be able to advise or arrange the tow-truck for you, or sending you to a preferred car repair or work shop. They may even be able to assist with your transport out of the situation. Some will go as far as to help you contact friends and family.

Preferred repairers. While getting car insurance quotes, get information on what companies they recommend or are preferred to fix and look after your car. Remember there are companies out there that will make excessive fixes to your car when they have the chance to abuse an insurance claim. Unfortunately this is the truth. You should know which companies that you should take your car to in the case of needed repair. Understand the process and procedure your provider would like you to follow.

Be wary! Of towing companies that appear at an accident scene. Some tow-truck drivers, also known as “chasers”, work with vehicle repair shops, rehabilitation centres, paralegals, lawyers and are paid referral fees. It might not be in your best interest to opt for their assistance because they are at the scene. Remember in the heat of the moment, and under pressure you might make the wrong decisions that will have a poor reflection on your claim outcome.

If you are injured. Keep detailed records of your medical treatments, including all doctors names, dates and locations. You should check these records against your statements from your insurance provider. If there are discrepancies, you know there are problems. Be the first to raise the alarm bell.

Read carefully. Make sure that you read any document that someone may ask you to sign. That includes doctors, lawyers, tow-truck drivers and the police. Anything you sign may have significant impact on your genuine claim and your integrity.

It is all too easy to make the wrong decisions in a situation of crisis. Small decisions or signatures in the wrong place at the wrong time could cause you a lot of hassle in the future. This is why it is important to arm yourself with knowledge before anything happens. A good insurer will talk with you about these processes. The more that you know, the more you are likely to remember when something goes wrong.

M&S Money Urge Drivers to Make Car Security a Priority This Summer

Posted by: Live Update  /  Category: Car News

LONDON, August 12, 2010 /PRNewswire/ — M&S Money has revealed a new survey that reveals thousands of drivers are risking invalidating car insurance claims by failing to make vehicle security a priority.

The poll* found that more than half (56%) of UK motorists have been victims of car crime – 12% of car owners have experienced maliciously damaged paintwork, 8% have had a windscreen smashed and 8% of motorists have been victims of theft of personal belongings from their car.

While 60% of car owners have an alarm installed in their vehicle, many risk invalidating car insurance claims by failing to activate the alarm when the vehicle is unattended.

The survey found that 40% of Brits do not always use their car’s security system. A further 12% of motorists never use their security facilities, while nearly half of people (43%) admitted to having left their cars unlocked.

The M&S Car Insurance policy states that when a vehicle is unattended drivers must ensure the car is locked, windows are closed, any security system activated and any keyless entry systems removed.

In July the 2010 British Car Crime Survey** announced that car crime had dropped by 17% in comparison to last year.

Andrew Ferguson, M&S Head of General Insurance, said: “It is good to hear that car crime is falling, however it is always important to make sure vehicles are locked and secure. During the summer months, many drivers unwind windows and leave roofs open – it’s important to make sure the vehicle is secure when unattended, especially as failure to do so could invalidate any insurance claim.

“If the worst should happen and a car is broken into, M&S Car Insurance can help cover the cost of damage and loss of personal belongings. We insure up to GBP200 for theft of personal belongings and up to GBP500 if these are items are bought from M&S.”

Notes to editors:

*Figures from OnePoll. Total sample size was 3000 UK adults aged 17 and over. Of those 77% owned a car. Fieldwork was undertaken on 18th -22nd June 2010. The survey was carried out online.

**2010 British Car Crime Survey http://rds.homeoffice.gov.uk/rds/pdfs07/bcs25.pdf

M&S Money (the trading name of Marks & Spencer Financial Services) was founded in 1985 as the financial services division of Marks and Spencer Group plc, making 2010 the company’s 25th anniversary.

The company is a top-ten credit card provider (http:/money.marksandspencer.com/cards/credit-card/overview/credit-card/overview/) and the second-largest travel money retailer in the UK. M&S Money also offers a range of insurance cover, including family pet insurance, (http://money.marksandspencer.com/insurance/pet-insurance/overview/) home insurance (http://money.marksandspencer.com/insurance/home-insurance/overview/) and fully comp car insurance, (http://money.marksandspencer.com/insurance/car-insurance/overview/) as well as loans, savings and investment products.

In November 2004, Marks & Spencer sold M&S Money to HSBC. HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from around 8,000 offices in 88 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With assets of US$2,364 billion at 31 December 2009, HSBC is one of the world’s largest banking and financial services organisations. HSBC is marketed worldwide as ‘the world’s local bank’.

M&S Money has an executive committee comprising an equal number of representatives from HSBC and Marks & Spencer.

For further information please call the M&S Money press office:

Simon Coughlin Media Relations Manager M&S Money 8 Canada Square Canary Wharf London E14 5HQ +44(0)20-7992-1574 money.marksandspencer.com

Subject Codes: PC/t.100812123108874, PR/dest.Public, PT/lang.en, IN/AUT, IN/FIN, IN/INS, IN/TRN, SU/SVY, RE/United_Kingdom